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Terms & Conditions

Welcome to Living Without Chemicals. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and placing an order, you agree to be bound by the following terms and conditions.

1. General Information

Living Without Chemicals is an e-commerce business that offers organic and natural textiles, essential oils, beauty products, baby products, and accepts donations to support various causes. All products sold are made from natural, organic, or eco-friendly materials, and we are committed to sustainability and transparency.

2. Use of Website

By accessing our website, you agree to use it only for lawful purposes. You must not use this website in a way that could harm, damage, or impair the website or interfere with anyone else’s use of it.

3. Eligibility

To place an order on our website, you must be at least 18 years old or have parental consent. By making a purchase, you confirm that the information you provide is accurate and complete.

4. Products and Pricing

All product descriptions and prices on the website are subject to change at any time without notice. We strive to ensure that all product details, descriptions, and prices appearing on the website are accurate; however, errors may occur. If we discover an error in the price or availability of any product you have ordered, we will inform you as soon as possible and give you the option to either reconfirm your order or cancel it.

Product Availability

Product availability is subject to change without notice. We do not guarantee the availability of any product listed on the site. In case of unavailability, we reserve the right to cancel the order and refund any amount paid.

 

5. Ordering and Payment

When you place an order on our website, you will receive an email confirmation. This email does not constitute acceptance of your order, which will only occur once we process and ship your order. We reserve the right to refuse or cancel any order for any reason, including availability, errors in product or pricing information, or payment issues.

Payment must be made via the payment methods available on our site. All payments are processed securely, and we do not store payment information on our servers.

 

6. Shipping and Delivery

We offer shipping to a variety of regions. Shipping costs and delivery times will be calculated at checkout based on the delivery address and shipping method selected. We are not responsible for any delays in delivery caused by the carrier or external circumstances.

 

International Shipping

For international orders, you are responsible for any import duties, taxes, or customs fees that may be imposed by your country.

 

7. Returns and Refunds

We offer returns and exchanges for most items within 30 days of receipt, provided the products are unused, in their original packaging, and in resellable condition. Some products, such as essential oils and personal care items, may be non-returnable for hygiene reasons.

To initiate a return, please contact our customer support team. Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, refunds will be issued to the original method of payment within 7-10 business days. You may have to pay for shipping back to our facilities.

 

Non-Returnable Items

  • Opened and used products

  • Personal care items (unless faulty)

 

8. Donations

We accept donations through our website to support our charitable initiatives. Donations are voluntary and non-refundable. When donating, you agree that you have provided accurate information and understand that your donation will be used to support our specified causes, such as environmental protection, community development, or wellness programs. We are not a registered charity, and donations made to us are not tax-deductible.

 

9. Intellectual Property

All content on our website, including images, text, designs, logos, and graphics, is the intellectual property of [Your Company Name] or our content providers and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our site without express written permission from us.

 

10. Limitation of Liability

We are not liable for any damages or losses arising from the use or inability to use our products, services, or website. This includes, but is not limited to, direct, indirect, incidental, punitive, or consequential damages. While we take reasonable steps to ensure our website is secure and free of harmful components, we cannot guarantee that your use of our site or downloads from it will not result in harm to your computer or device.

 

11. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience, but we do not endorse or take responsibility for the content, accuracy, or privacy practices of these third-party sites.

 

12. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

 

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of California. Any disputes arising in relation to these terms and conditions will be subject to the exclusive jurisdiction of the courts of California.

 

14. Changes to These Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes will constitute your acceptance of the new terms.

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